Digital Relationship Officer (Freshers also apply) – Kharagpur

Full-time @Teleperformance in Customer Care/Support
  • Gole Bazar Kharagpur, West Bengal View on Map
  • Apply Before : October 30, 2022
  • Salary: ₹17,000.00 - ₹23,000.00 / Monthly
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Job Description

Work From Home Opportunity at Teleperformance, Apply for Digital Relationship Executives Jobs in Gole Bazar Kharagpur, At the Teleperformance company provides customer acquisition, customer care, technical support, debt collection, social media, and other services in Kharagpur West Bengal and around the world

 

About Jobs at Teleperformance : Relationship Executives needs to manage calls from Premium account holder customers regarding Banking Products, customer service problems and Generate Lead of Banking products like Personal Loan, Home Loan, General insurance, Credit card, Auto Loan etc. Apply Relationship Executive/Officer jobs in Gole Bazar Kharagpur WB

 

Post: Digital Relationship Executives / Officer – Work from home/anywhere

Experience Required : 0 to 6  months in or with Customer Care/Support experience or basic knowledge

Job Location: Candidate can join from Gole Bazar Kharagpur West Bengal

Salary:  Depends on Performance and Experience

Work Shift: Day / Night- Rotational shift as per assigned region wise

 

Roles & Responsibilities

  • Relationship Management – To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
  • Client Outreach – Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs from Gole Bazar Kharagpur
  • Customer Service and Sales – Up selling, cross-selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience.
  • Act as the Single Point of Contact for customer’s Banking Requirements and manage all from Gole Bazar Kharagpur WB only.

 

Qualification / Eligibility Criteria:

Pre-Requisite

  • Graduate/Undergraduates in any stream
  • Freshers can apply jobs from Gole Bazar Kharagpur
  • Language capabilities – English (Written & Verbal)

Required Skills:           

  • Customer Centricity
    • The mindset of “highest value for the customer” always willingness to help, demonstrate ownership, and attention to details
  • Communication Proficiency
    • Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability
    • Ability to understand the customer problem and provide solution or information as per company policies and process to apply jobs from Kharagpur
    • Ability to compose grammatically correct, concise, and accurate paragraphs
    • Basic Knowledge of Computer is a must. Can manage regular work from Gole Bazar Kharagpur West Bengal
    • Good understanding of etiquette for written communication

 

How to Apply DRE Post from Kharagpur:

  • Interested and eligible candidates can submit job application direct on official website at teleperformancedibs.com and fill the required details as per given in career form.
  • Once fill the required details candidate will get further communication mail from company only. till there you may check other customer care executive jobs in Gole Bazar Kharagpur West Bengal

 

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